Meet The Team

At the core of our dental practice is a friendly team of professionals that are dedicated to your utmost comfort and optimal oral health.  We view each patient as a unique individual, and tailor each treatment to your specific needs.  As part of our commitment to providing close, personalized attention to every patient, we want to encourage patient communication.  Please know that we are here to provide outstanding patient care, and that we value the trust you have placed in us.

Administrative Personnel


Office Manager

Karla has recently joined Covenant Family Dentistry. She is originally from El Paso, Texas, and has recently moved to Hagerstown, MD. She’s been in the dental field since 2013. Karla enjoys billing, insurance verifications and credentialing. Her favorite hobbies include cooking, writing poetry, and teaching Spanish. 


Natalie has worked as an administrative assistant with Dr Zimmerman and Covenant since 2002. She received her formal education through Hagerstown Community College.  Natalie enjoys helping patients by scheduling appointment, processing insurance claims, and answering dental questions. Natalie feels happy to work in a practice that strives to give the patient the best possible dental experience. Over the years, the relationships established with patients and co-workers has made her job very rewarding. 


Tena has been an administrative assistant in the dental field for 16 years.  She joined the Covenant family in 2010 and feels very blessed to be a part of such a great team.  She enjoys spending time with her family and grandchildren.  She enjoys baking delicious cupcakes and everything Christmas!!!


Cheryl has worked with Covenant Family Dentistry since 2006. She has 44 years of experience in the dental field, having worked in general dentistry, orthodontics, oral surgery, and clinical management, and front office management. Cheryl is a Waynesboro native and enjoys working in her community. She feels dentistry is a great career choice where one can make a difference for people by helping them have and maintain good oral health. Cheryl has transitioned from being a chairside assistant to fulfilling a "behind the scenes" administrative position for Covenant Family Dentistry.



Abigail joined the Covenant Family in 2020 as the covid screener, She moved to an administrative assistant, at the beginning of the year. She looks forward to spending many years here and serving the community. She loves spending time with her family and cuddling with her puppy.



Doddie has worked as an admin assist for 19 years, She is happy to join the Covenant Family. She enjoys helping patients by scheduling and answering questions. When not in the office Doddie enjoys sending time with family and friends, her hobbies include cooking, baking, crafts and traveling. 


Madison started in the dental field at the beginning of 2023, She recently joined Covenant in the Beginning of November 2023. Madison is excited to grow with the company and provide support and passion for our patients. In her free time she enjoys cooking and spending time with her cats and loving family.  


Sarah K.

Sarah is a dental hygienist and she has worked with Dr Zimmerman and Covenant since 1996. She first worked here as an assistant then returned working here as a dental hygienist upon receiving her dental hygiene degree. Sarah attended Allegany College of Maryland.  Sarah enjoys  the opportunity to serve people and to help bring patients to better dental health.



Dental Hygiene has been Mary's career since graduating from West Liberty College in 1985. Mary has been with Dr Zimmerman and Covenant since 1999. She loves working at Covenant with our team oriented staff and enjoys helping our patients feel welcomed and comfortable while providing dental services to them.


Carol is a 1979 graduate of Allegany College in Cumberland, MD, Carol has been a dental hygienist for the past 40 years and has worked for Dr Zimmerman and Covenant since 1995. She enjoys meeting and working with patients of all ages and establishing long term relationships with them.


Sarah M.


Sarah is an Expanded Function Dental Assistant (EFDA). She has been working in the dental field for over 30 years, and with Dr Zimmerman since 1986. Sarah received formal training through the Franklin County Vo-Tech School and the Academy of Medical Arts and Business in Harrisburg, PA. She enjoys working with children and feel rewarded by helping them overcome their fear of coming to the dentist. Sarah has enjoyed meeting new people and developing friendships with patients over the years.



Missy is an Expanded Function Dental Assistant (EFDA). She has been in the dental field since 2000, She received her certification through The Academy of Medical Arts and Business in Harrisburg, PA. Her favorite part of her job is building a relationship with her patients and giving them a good dental experience. She enjoys being outdoors and gardening          



Shannon is a dental assistant in the office and has been with Covenant since 2002. She loves working with children and community.


Originally from Lancaster County, Melanie received her training at Willow Street Vocational Technical School in 1990. After graduation, Melanie joined the Air Force and received further training at Sheppard Air Force Base in Texas. Melanie spent the first four years of her profession at Robins Air Force Base in Georgia. Since then she has worked for several offices in Georgia and Illinois. Melanie returned to Pennsylvania in 2004 and started working with Dr Zimmerman in 2005. She enjoys building patient relationships and knowing she doing something rewarding for them and herself.


Jes has been a dental assistant for 13 years and has been with Covenant since 2012.  She attended Harrisburg Area Community College for her Certified Dental Assisting certification.  Jes is kept busy at work and more so at home spending her non-working time with her 2 wild children.


Kelli started as Hygiene Assistant at Covenant in August of 2021. She enjoys being a part of the Covenant family, and has aspirations of becoming a hygienist in the future.

 Outside of work, you can catch Kelli hanging out with her dog Willow, spending time at the lake kayaking, taking care of her family, and going on weekend adventures. She loves to travel, and would spend every day camping if she could.

 Kelli is looking forward to many years with Covenant, and is excited to continue to build relationships with not only coworkers, but patients as well.


Lauren R.


Lauren B.